By Greg Mowat – Principal/Owner –  GTM Transformations LLC (SDVOB)    

I have always been aware of Veterans Day in early November – As a youngster visiting my maternal Grandparents before Thanksgiving I remember my Grandma helping the American Legion Post 154 (Ferndale, WA) Lady’s Auxiliary prepare poppies to be distributed in memory of those who fought in WWI (my grandfather was a veteran of the “Big War”). My Father is a veteran of WWII serving in the European theater from D Day to the occupation of Germany – Returning home shortly before the armistice with Japan, concerned as he did not have enough “points” to prevent possible re-deployment to the Pacific. The surrender in the Pacific ended his brief, though eventful, military career.

He had hoped that WWII would be the end of our Family’s contribution to military service, making his “war stories” the last to be shared around the table after large holiday dinners. He had friends who served in Korea, some of whom did not return much to his sadness. I was the oldest child in the immediate family and brother to two sisters; Dad opined that he was glad that I would be spared his experience on the battle field and the loss of those that one grows close to because of shared experience during training and warfare. Such would not be the case – I graduated from High School in the summer of 1967, attended community college through December of that year, relinquished a 2s deferment in January of 1968 and was in the United States Army on August 19th, 1968. I joined via enlistment, my longest duty station was Phu Loi, South Vietnam – August of 1969 to September of 1971 – with the 128th Assault Helicopter Co.

I am fond of telling friends and acquaintances that my military service was short, but eventful – I came away with a refined understanding of friendship, an experienced grasp of pragmatic leadership (I spent my last year in Vietnam as the NCOIC of the 128th’s avionics shop), and a respect for public/national service as the core of our national community. Many would have you believe that military service is about action, honor, valor, sacrifice, and heroism – All of that is true at a certain level and needs to be appreciated; I believe that there is a deeper, more profound level at which military service is about love, fulfillment, learning, growing and at the core, about cooperation, collaboration, and securing our shared community of friends, family, and those we love.

I have no problem with the Veteran Day sales, advertising with the flag in the background (or foreground as the case may be), and much of the general hype which accompanies the holiday activities in our commercial culture – It is all part of what I and the previous veterans, current veterans, and future veterans commit to protect as we accept the oath to the constitution upon entering the service. For the same reason, I am reasonably neutral regarding the back and forth around the flag and national anthem – I served to ensure that the freedom to honor same of not would be preserved. To curb any of this, no matter how we may individually feel, fly’s in the face of our service and the sacrifice of our comrades. Finally, I appreciate being recognized for my service, having said that, I am most honored by a rewarding career, secure community, and safe family – I matured, learned, developed, and blossomed in the U.S. Army: receiving decent work and career fulfillment is the best Thanks!

Our current 21st century veterans are amongst the best trained, best educated, highest achieving ever. I would be most thankful to my fellow Transportation Club of Tacoma colleagues for every effort that they are able to pursue to reach out to these superb women and men who have served our nation and provide opportunities for these veterans to transition successfully to civilian careers, joining the national community that their service ensured. I would further argue that all of us need to “pay forward” to these individuals to ensure that future generations of young women and men can feel secure in the knowledge that military service is a life-enhancing activity that is recognized a “plus” for future civilian career success. Anything less than that would be a tragedy for these future veterans and for our collective future.

In closing –Mark Twain said, “I am glad I did it, partly because it was well worth it, and chiefly because I shall never have to do it again.” There is certainly much of this sentiment in any reflection on military service; as the Master Sargent who recruited me into the U.S. Army put it “The army is a situation of mind over matter, they don’t mind, and you don’t matter” – I shall carry my military service close to my heart, and extend the empathy it bestowed on me to my fellow veterans and fellow citizens. I believe that all of us who have had the experience are better for the experience and need to connect that experience and its lessons to our daily life. Many Thanks to the Club for inviting my comments!

Greg Mowat – Principal/Owner –  GTM Transformations LLC (SDVOB)

NOTE: October is National Cybersecurity Awareness Month.

If you’re not convinced that cyberattacks pose a real threat to your business and industry, then you’re not keeping up with current events. Consider these recent news headlines:

  • Equifax CEO departs, forgoes bonus after massive data breach
  • Feds tell state officials Russians tried to hack elections
  • Industry reactions to the Deloitte cyber attack

And cyberattacks are also becoming a growing threat in the shipping and transportation industry.

For example, in June, Maersk Line was the victim of a cyberattack, preventing it from accepting new orders.When the attack began, Maersk decided to take down a number of systems as a precaution. Due to limited access to some of its computer systems, Maersk, which handles one out of seven containers shipped worldwide, also had problems processing orders.

Maersk estimates that the bottom line damage done by the cyberattack was about $300 million. You can find out more about the cyberattack by watching this CNN interview with Vincent Clerc, Maersk’s chief commercial officer.

Since the attack, Maersk has taken a number of steps to improve its cybersecurity, and other shipping lines are taking additional steps to increase their data security.

For example, COSCO Shipping’s initial security efforts were to separate its centralized servers into individual servers limiting the risk for a system-wide compromise. More long-term, COSCO Shipping has established a strategic partnership with China Electronic Technology Cyber Security Co., Ltd. (China Cyber Security) aimed at establishing overall security of its customers and terminals.

During National Cybersecurity Awareness Month, many companies are running special efforts to educate their employees about ways they can help protect themselves and their company against the many cyber threats we face today.

Here are some simple tips to stay more secure and help prevent hacks and cyberattacks:

  1. Read and abide by your company’s Internet use policy.
  2. Make your passwords complex. Use a combination of numbers, symbols, and letters (uppercase and lowercase).
  3. Change your passwords regularly (every 45 to 90 days).
  4. Don’t share any of your user names, passwords, or other computer or website access codes.
  5. Only open emails or attachments from people you know.
  6. Never install or connect any personal software or hardware to your organization’s network or hardware without permission from your IT department.
  7. Make electronic and physical back-ups or copies of all your most important work.
  8. Report all suspicious or unusual problems with your computer to your IT department.

You can find additional cybersecurity publications on the U.S. Department of Homeland Security’s website.

Mapping Global Cyber Threats: Attempts at cyber attacks occur 24/7 around the globe. You can watch some of these attempts in real-time here.

If you would like to share the steps your company is taking to handle cyber threats, please post them on TCT’s Facebook page.

 

Leadership by Kelci Parker

As a student who attends Spokane Falls Community College, I’ve shown my leadership skills as a collegiate golfer. Being a part of such a highly competitive team; I’ve learned that being encouraging at all times creates a good environment for everyone. I like to bring people up with the things I say when I can tell they are feeling down. There are three principles that I live by and demonstrate on a daily basis as I lead my team on and off the golf course.

The first principle that I live my life by and demonstrate to my team mates is, “Your attitude toward anything in life is completely in your control” -Micah Lacerte. Most people think that golf is an individual sport, but what people don’t understand is that particularly in collegiate golf, the team score is comprised of the top three individual scores. I’ve experienced this first-hand at the Grays Harbor Open this past fall. I placed second overall as an individual but I was just one piece to the puzzle that led my team to place first overall.  The only way this was achieved was because after the first round, we were able to debrief as a team and motivate each other to be even better in the second round.

My second principle is, “Obstacles are those frightful things you see when you take your eyes off your goal” – Henry Ford. On the course, you see all types of obstacles including trees, water hazards, sand traps, out of bounds areas, and more. Golf courses are a good example of life.  Amongst all those obstacles I must focus on the best way to get the ball into the cup.  As a team, we have to learn the course and how we should play each hole.  We talk with each other as we practice and discuss the best strategy to accomplish our goal-to finish eighteen holes with the fewest strokes.  As a leader on my team I have found that by encouraging others to see beyond the obstacles we don’t allow the obstacles to become barriers to our goals.  I also believe that this principle renders true in life as there will always be barriers.  We must relentlessly press forward.

My third and final leadership principal that I demonstrate in all aspects of my life is, “Be somebody who makes everybody feel like a somebody” – Unknown. This is the most important principle because it is applicable in all aspects of my life. Words of affirmation has made a drastic impact on my life, and it has been by the grace of encouragement that I have had the motivation to pursue my goal, and witness the success on the golf course. But, as much as I love to receive inspiring words of encouragement to help me through obstacles, I equally like to encourage others. I love making sure that whatever I say to people, especially my teammates, is something that they will always remember and remind them that they are special in every way. I believe in the power of words, and I believe that speaking life into situations, will not only change your attitude, connecting this to my first leadership principle, but the positive words can intervene in any situation. In my first season as a collegiate athlete, this principle has remained the foundation of my success in the transition into a new school, and on a new team, golfing new courses. The only thing that remained constant was the positivity, and that is something I treasure, and utilize for each and every person I meet.

In conclusion, the core of my leadership has been demonstrated throughout my experience as a member of a high school and college golf team.  There are so many obstacles in life and on a golf course  that can take away one’s focus on the goal.  Leaders encourage and leaders lead by example.  My experiences allow my leadership to grow.

My name is Madeline Miller, and I am a 20-year-old sophomore student at Saint Martin’s University. All of my various positions of leadership, through my involvement in numerous activities has brought me to where I am today. Currently I am double majoring in Political Science and History, this semester I have started to take classes to complete a minor in Legal Studies. Recently I found out that I am two classes away from a Minor in Global Studies as well, which is something I will be completing by graduation. I plan on continuing to attend St. Martin’s University for two more years and obtaining my Bachelor’s Degree with the previously aforementioned double majors and minors, and then continuing my education at law school to earn my Juris Doctorate and pursue a legal career. Ideally I would like to practice Maritime, Transportation, or Trade law. I have been a leader in many different facets of my school, work and community throughout the years and my leadership pursuits as well as qualities have paved the way for the degree and education that I am currently working on, and essentially shaped who I am today.

In regards to school I challenge myself with higher level classes (300+) and an 18 credit per semester course load, and I involve myself on campus in various activities. There is a famous quote by Ray Kroc: “The quality of a leader is reflected in the standards they set for themselves,” this is one of my favorite quotes. I set high standards for myself in all I do, but with school especially. I have participated in activities and taken on tasks beyond my comfort zone, pursuing positions of leadership that I otherwise would not have pursued. For example, I am on the Saint Martin’s University Cheerleading Team, where my teammates and coaches voted for me to be Captain for the past two years, and I have recently been elected again for the next year. Throughout the school year I was also on the Board of Trustees committees for Student Affairs and Academic Affairs. I was also invited to be on the Institutional Student Affairs Committee by the Dean of Students, and have held that position since my freshman year. Last Spring I ran for and was elected to the position of Executive Secretary on the student government (Associated Students of Saint Martin’s University) for the 2016-2017 school year. I intend on running for re-election in the position of Vice President in the Spring again this year. I was inducted into the esteemed honor society on campus; The Society of Fellows, for my academic achievements, campus involvement, leadership skills and “contributions to the Human family.” Additionally I work as an English tutor in the library at school tutoring students of all levels (Freshman to Masters) including International Students. In high school I was highly involved in various leadership roles as well. I was ASB Vice President, heavily involved in the National Honor Society, as well as Cheerleading Captain of both squads for my junior and senior years. I also was in Leadership, Yearbook, Theater and FFA in high school. My parents always kept me very involved and so I learned invaluable leadership skills throughout all the activities I participated in.

Moreover I strive to exude the qualities of a great leader in the various jobs that I have held over the years. Throughout my childhood, and still now, I work for my Mom’s catering company, in this position I use my leadership skills for customer service and efficiency, sometimes also problem solving as catering is unpredictable! My first official job outside the family business was as a Retail Sales Associate at Rue21, I put my leadership skills to work through customer service and challenging myself to reach new sales goals. I was top in sales on several occasions, Employee of the Month, and I also received several positive customer comment cards. Later on in high school I obtained a position at Starbucks as a barista, there I put a great deal of leadership skills to use in the fast paced environment, I was typically the first person called to cover shifts because I am very reliable. I learned invaluable customer service skills and problem solving. Currently I am working at Saint Martin’s University as a tutor, this uses many of my leadership skills. Such as patience, extensive knowledge, and kindness to tutor students effectively and yield returns to the tutoring center. I also currently am working at Doria’s prom and bridal shop on the weekends, which involves a great deal of customer service skills. Sometimes I am with a single customer for hours on end, helping them find the perfect gown, and you have to build a relationship with clients. Another professional position I held was as an intern at a private company within the transportation industry. Taking the initiative to pursue an internship as a freshmen exemplifies my leadership skills on several levels. I learned a great deal at the internship and I currently have four different internship opportunities for the upcoming summer.

Finally within the community I find myself taking on various leadership roles while volunteering my time at different organizations and events. I believe that it is the duty of those who have the ability to give back to the community in any way possible. All of my various volunteer endeavors are listed in the application but there are a few that I am most proud of, the times I get to volunteer with children! I love being able to work with children whether it is through cheerleading, reading or any of the other various events I participate in that involve kids. Setting an example is something I believe in firmly because there is always someone watching you, if you are fortunate to have a little set of eyes looking up to you, then there is great power to make a difference. Leadership essentially is making a difference, helping others and setting a positive example for others to do so as well.

In conclusion, I believe that being a leader has brought me where I am today and lit the path that I have for the future. Being a leader has taught me many invaluable lessons and qualities such as confidence, focus, grace under pressure, integrity, passion and patience. These are all qualities that I have learned through being involved in school, work, and my community. Leadership has instilled in me a drive for changing the world, a sense of agency and the desire to help and inspire others!

If Bob Dylan wrote a song about the state of the today’s container shipping industry, it might be called “The Lines, They are a Changin’.”

In April, three new major carrier alliances started operating around the world. With these new alliances came new challenges to ports. The three alliances are:

  • THE Alliance: Hapag-Lloyd, Yang Ming, “K” Line, MOL and NYK Line,
  • Ocean Alliance: COSCO Shipping, CMA-CGM/APL, Evergreen and OOCL, and
  • 2M Alliance: Maersk/Hamburg-Sud, Mediterranean Shipping Company and Hyundai (slot charter partner).

While these alliances were formed to help the lines reduce costs and increase efficiency, they have also changed cargo flows at various terminals in Tacoma and Seattle. These changes have also created some operational challenges for ports, terminal operators and transportation providers.

SHIPPING LINE SHUFFLES: As part of the new shipping line alliances launched in April, Hapag-Lloyd ships, which have been calling at Washington United Terminals in the South Harbor, are now calling at Terminal 18 in the North Harbor.

To help mitigate these changes, The Northwest Seaport Alliance (NWSA) Operations Service Center is actively monitoring all gate activity at the impacted container terminals.

NWSA staff is addressing container congestion issues and also meeting with truckers, terminal operators and other impacted stakeholders.

Two major areas of container volume impacts and some congestion have been Terminal 18 in Seattle and Husky Terminal in Tacoma.

Here are some of the steps being taken to improve these situations:

  • SSA is opening its gates at Terminal 18 an hour earlier (7 a.m.)
  • Husky Terminal is opening its gates earlier in the morning and has also run some Saturday gates.
  • NWSA staff is working with the Seattle Police Department and the Tacoma Police Department to address terminal truck queuing issues.

The NWSA continues to work with its partners to explore additional improvements that could be made in the future.

Here are two ways you can keep up-to-date on these issues and developments:

  1. Find out more about what’s happening at Terminal 18, Husky Terminal and truck queuing issues here.
  2. Check the marine terminal websites directly for the latest information on their hours and service conditions.

For information on South Harbor (Tacoma) terminals, contact Tim Ebner, NWSA Operations Department, at 253-592-6719 or tebner@nwseaportalliance.com.

For more information on this situation in the North Harbor (Seattle), please contact Steve Queen, NWSA Operations Department, at 253-888-4412 or squeen@nwseaportalliance.com.

 

By Holly Decker, Account Executive – COSCO Shipping PNW

March is Women’s history month and on March 8, International Women’s day I found myself at a social event to revel in the many accomplishments of women across the globe. Afterwards my mind wanders to profiling the women in the room – none of whom were in transportation.  They say the top is a lonely place for the female worker, but in transportation it rings especially true. On the tail end of Women’s History month, it seemed appropriate to share some stats on women in our sector so we can begin to write a new history.

The amount of data on women in transportation fields is limited so it’s hard to get a good grasp of what’s going on out there but I can tell you, the majority of times I walk into a room, I don’t see too many folks that resemble my gender identity. In 2007, the Transportation Cooperative Research Program (TCRP) and National Cooperative Highway Research Program (NCHRP) conducted a benchmark scoping report on gender diversity in State DOT’s and transit agencies. What they found was that women, regardless of professional service category, were routinely underutilized. I could note some statistics about race here, but sticking with gender, I’ll note that the only occupation category where all women, regardless of ethnicity were not underutilized was administrative support.

A 2012 study by Women in Transportation (WIT) discovered that while women make up 47% of the US workforce, in the transportation related sector women make up less than 13% of the workforce, and only 17.4% of those women are manager level or higher. One might hypothesize that the transportation gender gap is a tandem trajectory of sector advancement and institutionalized gender roles – there’s fewer women in the business because women didn’t used to work! Maybe we have a lot of office ladies rather than female Execs because education and mentorship has only been male to male by (de)fault of history. I’d say we’re a little late for that argument but regardless, in 2015, a poll conducted by SCM World revealed that amongst global universities offering supply chain courses, women accounted for 37% of students but only 5% of top level supply chain positions are held by women.

Just last year the Peterson Institute for International Economics in partnership with Ernst and Young confirms what we’ve known for some time now, that there is a correlation between women in leadership positions and company profitability. Typically defined “female” traits are highly beneficial to business, particularly, I’d argue, when it comes to working in supply chain where collaborative skills being especially important. The ability to effectively negotiate and work with multiple stakeholders—whether internally or externally, and multitasking against timelines—is key to effective and efficient supply chain management. Most people agree that men and women work in different ways and bring different strengths and perspectives to the table meaning, gender diversity brings better business decisions and solutions to customers. If the industry is not actively hiring, nurturing and promoting women, it’s falling short of its potential.

So, what do we do about it? How do we rewrite history? It’s more complicated than simply hiring more females. First, we have to recognize the value diversity brings to businesses (see above paragraph on diversity=profitability), prioritize it as a value, and live it. Second, we have to recognize that for women in the workforce, many at one point or another face a critical junction: choosing between family and full-time employment. Women who work in and outside the home have different needs than other employees. HR consultants can play an enormous role in helping companies navigate work/life balance strategies that help to support the values business want to uphold. Third, it’s important that businesses identify talent and retention strategies to get over diversity hurdles.  Beth Ford, Group Executive VP and COO at Land O’Lakes, places responsibility of a company to promote more opportunities for women “senior leaders have a critical role to play: they must sponsor high potential women, which means actively working to position them effectively; understanding the challenge presented; and being direct in counseling about the importance of mobility and flexibility on their career trajectory.”

Finally, the responsibility of lessening gender disparity in the transportation sector falls not only to male advocates and businesses, but to the women in this business as well. Ladies, we need to network, convene, collaborate, promote, and support one another to inspire more women to be a part of this dynamic and challenging sector. We need to see more women in transportation for the benefit of our companies, employers, and community.

There are a few organizations in the Puget Sound that convene women in the transportation sector: WTS Puget Sound, WISTA – PNW Chapter, WIT. Do you know of more? Please send me an email at hdecker@cosco-usa.com.

Sources:

 

 

 

Dray Drivers Smartphone App

Get wait times on your smartphone for Seattle and Tacoma terminals.  The app is free to download from the Google Play and Apple Stores.  Users remain anonymous as there is no need to register.  Search for DrayQ in the Google Play and Apple App stores.

Got Mo? By Linda Sasser

Momentum … a leader’s best friend.

There is no better feeling than having the big Mo behind you! It’s hard to get started, but once you have it, it’s hard to shut down. When we have momentum, we’re excited, confident and productive individually and as a team. Positive momentum gives you confidence.
In fact, wise leaders with momentum have a unique humble, yet confident strut in their walk. Ha! I say “wise leaders” because they know to stay humble and to honor the power of momentum because when it goes away, (and it will if it’s not fed) it’s hard work getting it back.

So, how do we build and sustain the three stages of momentum?

1. Starting Mo
It only takes one person to spark the power of momentum — one person with a positive attitude. One person who brings excitement to the team. One person who is willing to go the extra mile. You don’t have to be the department leader or the most charismatic person on the team.
Your one “must-have” leader trait to getting Mo started is BELIEF. Belief in what you’re doing, belief in whom you are grooming and leading, and belief in the future. Your belief will be contagious. Others will borrow it until they can muster up their own.

2. Moving Mo
Keeping the momentum going is the tricky part, because it’s tempting to get a little lazy in your efforts to keep building Mo after it’s rolling. We can get complacent as to how things are going, so we start to relax and become overly confident. We think, “My work here is done; now I can relax and go play.” Not so! Beware of that thinking.

Your one “must-have” leader trait to moving Mo is MOTIVATION. Motivating others to step up and lead, motivating the team with recognition and celebrations, and motivating by being “with” your team. Many leaders start to separate themselves into an authoritative position of leadership; looking down on their kingdom. Ouch, what a momentum killer! And smile, good gosh almighty, smile with your people!

3. Keeping Mo Alive
Don’t drift away from the key elements that make you successful. If you want momentum to be part of your culture, then stay focused on the behaviors and values that will multiply your momentum. Success can make a leader drift. Their attention is preoccupied by something else and motion starts to slide backwards.

Your one “must-have” leader trait to keeping Mo alive is INTUITION. Intuition to the conditions, intuition to ebb and flow as changes arise, and intuition to balance the old basics with new opportunities.

Mo is one of those things that is hard to put into words, but you know it when you see it. What does the Big Mo look like inside your organization? What stage are you in, and what kind of leader do you need to be?

About the Author:
Linda Sasser is the CEO of Impacting Leaders, a firm focused on helping companies with their leadership development and organizational effectiveness needs. Linda has over 25 years’ experience in developing businesses, leading teams, and directing sales programs, which include stewarding the John Maxwell corporate leadership development brand; leading efforts to achieve $2 billion in sales while serving as the vice president of sales and marketing at Express Employment Professionals; and owning and operating five Express Employment Professionals staffing franchises. Connect with Linda and Impacting Leaders on their website at www.impactingleaders.com, on Linda’s leadership blog at www.tablegroup.com, on Facebook at facebook.com/ILHappyHour or on Twitter at twitter.com/impactingleadrs.